Our products are protected from the original date of purchase by a one-year limited warranty
(proof of purchase required). If the handbag or small leather good proves to be
defective in material or workmanship under normal use anytime within the first
year, we will repair or replace the item free of charge with same or comparable
product. Defective items will not be returned to customer.
The variations in
color and texture are the prized characteristics of beautiful tanned leather.
Over time, the leather will acquire a patina and may also darken due to the
oils from your skin and direct sunlight, further enhancing the natural look of
your handbag. Please refer to our Product
Care Guidelines for further information on caring for your handbag or small
The warranty does not cover damages arising from dye transference, accidents or
misuse, or from any alteration, service or repair performed by any other party
other than ita.